Challenge unfair service charges with evidence.
Independent, evidence-led support for leaseholders facing excessive, unfair service charges and major works costs.
We review the accounts in detail, document your position and support you to take the necessary steps to claim back any unfair charges you paid.
Common issues we help with
Significant increases in service charges with no justification
Large major works proposals and bills (Section 20)
Missing invoices and documentation
Significant increases in management or insurance costs
Difficulty understanding annual building management accounts
Concerns about landlord or managing agent service charge practices.
Our services
✓ Detailed review of service charge accounts, major works bills and Section 20 consultation documents
✓Formal report setting out findings and potential issues in plain English
✓Independent evidence-led assessment of charges, invoices and supporting documents
✓ Drafts letters and correspondence to landlords and management agents
✓ Help with obtaining the relevant documents from landlords and managing agents
Our Promise
✓ Uncover the facts
Our journey began with our own experience of significant service charge increases, major works costs and the challenge of obtaining clear answers.
We analyse service charge accounts, budgets and supporting documentation line by line to uncover the facts and potential issues/unfair charges.
✓ Clarify the options
Service charge and other leasehold disputes can be confusing and time-consuming. Although the Leasehold and Freehold Reform Act 2024 introduces stronger protections, most leaseholders still need support to understand and act on their rights.
We turn complex information into clear, understandable reports. Our reviews help you to understand the accounts, ask the right questions and explore the options available to you.
✓ Empower you to act
Knowledge is the foundation of effective action. By providing clear analysis and options, we help you to make informed decisions and to take action with greater confidence.
We are not a law firm and we do not provide legal advice. What we do provide is independent, practical, evidence-led support designed to help you understand complex issues and stop being ripped off.
Act now to reclaim unfair charges
Service charges and major works bills can run into thousands of pounds, with some increases far exceeding inflation. A professional review is a small investment compared with the amount at stake, helping you uncover unreasonable costs and reclaim any unfair charges you have paid.
Greater scrutiny also sends a clear message that charges must be reasonably justified, encouraging your managing agents to act more transparently and responsibly in future.
ASSESSMENT AND REPORT
We review service charge accounts, major works costs and supporting documents to identify potential errors, inconsistencies and unfair charges. You'll receive a clear report explaining our findings and options for next steps.
We offer flexible pricing based on case type, number of annual accounts for review and volume of documentation involved. After a free initial consultation, we’ll provide a transparent quote with no hidden costs.
We can help with obtaining the documents from your managing agents too.
Email: info@reclaimservicecharges.co.uk
Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
-
We provide independent, evidence-led support for residential leaseholders. This includes reviewing service charge accounts, analysing major works (Section 20) costs, identifying areas of concern, preparing reports, drafting correspondence, and supporting leaseholders preparing for tribunal proceedings.
-
Yes - Paying a service charge does not necessarily prevent you from challenging it, but the circumstances of the payment, the terms of your lease, and other evidence will be relevant.
We can review your documents and help you to decide your next steps.
-
This depends on your situation, but useful documents include annual service charge accounts, budgets, invoices, major works consultation notices, lease agreement, correspondence with landlords or managing agents, and any tribunal papers.
We can discuss what information is available during the initial consultation.
-
Yes. We can review consultation documents, proposed costs, supporting evidence, and related correspondence to help you better understand major works proposals, identify potential areas of concern and challenge unfair bills.
-
We offer flexible pricing based on case type, complexity and volume of documentation involved. After an initial conversation, we’ll provide a transparent quote with no hidden costs.
-
No. Reclaim Service Charges is not a law firm and does not provide legal representation or legal advice. We provide independent analysis, practical guidance, and evidence-led support to help you in understanding the accounts and make informed decisions.